Outbound Manager – Durban West needed at PEP

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Job title : Outbound Manager – Durban West

Job Location : KwaZulu-Natal, Durban

Deadline : July 13, 2024

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To effectively plan, lead, organise and control all functions related to the distribution planning, stock induction, Picking, Full Carton, goods receipt and quality control processes of the Distribution Centre. Entrenching a performance based culture of continuous improvement and health and safety awareness in line with the Sikhula KunYe Culture.


  • Manage the outbound operational performance of the Distribution Centre by reducing costs and increasing efficiency and effectiveness.
  • Maintain a safe and engaging work environment for all dynamos.
  • Assist in budget preparation and expense management for the department.
  • .Achieving order accuracy and on-time delivery requirements in alignment with set standards.
  • Management of team members across multiple shifts, 5 – 7 days per week.
  • Provide detailed analysis of production rates at a division, department, and individual level to assist operational supervisors in projecting long term staffing levels.
  • Coordinate building labor and staffing plans for both the short and long term to include managing temporary employee program, cross training program utilization, and seasonal and annual hiring processes.
  • Utilize lagging and leading Key Performance Indicators (KPI) to identify and capitalize on opportunities for improvement.
  • Proactively address challenges to meeting objectives.
  • Give input into the Production and Capacity Planning – space; people, equipment & technology in alignment with projected inflow volumes .
  • Maintain an active and deep continuous improvements plan.
  • Apply problem solving techniques to achieve solutions that benefit outbound operations, cross functional team members and customers.
  • Maintain management standard work to facilitate communication and understanding of objectives across the outbound team.
  • Identification and coordination of equipment improvement.
  • Manage the operational performance of the Distribution Centre by reducing costs and increasing efficiency and effectiveness
  • Manage the overall profitability based on cost effectiveness through accurate planning and budget follow up and by using cost saving initiatives​.
  • Support Outbound Departments to resolve issues, and ensure close alignment with the Key Performance Areas (KPIs) of the department. 
  • Lead and support the Department Process Managers. to recruit, develop and retain workforce for Inbound according to capability needs and forecasted capacity requirements


  • 3 year Diploma/Degree in Warehouse Management/Supply Chain/Operations Management
  • +/- 5 Years Warehouse Experience in a middle/senior management role
  • Computer Literacy: G-Suite (with Advanced Excel)
  • Previous exposure to warehouse management systems
  • Knowledge of Health and Safety regulations will be an advantage
  • Management of FTC
  • Analytical ability
  • Competencies: Leadership; Planning & organising skills; Decision making; Building and maintaining relationships; Communication; Confidence and decisiveness, Empathy, Learning orientation and change;  Passion and Openness

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