The key purpose for this role is the operation of the process area according to work instructions, the execution of non- destructive quality checks and carrying out of routine maintenance. The process artisan has a primary focus on the asset care activities of the team.

Key outputs and responsibilities: 

Operating and Process Control

• Operating the process area according to the work instructions and adhering to usage standards
• Carrying out the required quality checks as described in the quality control and analysis work practice
• Recording waste on the appropriate documentation or information systems, and reviewing waste trends to identify problem-solving opportunities timeously Constantly reviewing process performance against target, and completing all short interval control documentation
• Responding rapidly to upstream or downstream triggers that result in stoppages
• Appropriate problem solving approaches, as detailed in the problem solving work practice must be followed
• Performing housekeeping tasks, applying 5S principles and following safe work practices
• Unsafe work practices must be identified and corrected. Assisting fellow team members in the execution of their tasks Maintenance of Plant and Equipment
• Carry out in-depth cleaning, lubrication and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner
• Carrying out routine maintenance activities according to the maintenance schedule
• Where routine maintenance reveals larger problems, and the process artisan is unable to resolve these, it must be escalated to the team leader
• Taking part in maintenance and cleaning days
• This work must be executed in support of the maintenance support team and in accordance with the schedule issued by the maintenance planner
• Taking part in maintenance postmortems
• This must be done in support of maintenance specialist support
• Monitoring trends when conducting routine maintenance
• Where trends indicate the existence of underlying problems, corrective action must be Quality Control and Analyses taken
• This corrective action may involve the SBU, the maintenance controller or maintenance support
• When operating, the process artisan must carry out the non-destructive quality checks and analyses
• The list of checks to be carried out are contained in the work instructions Recording the results of quality checks on the relevant documentation or information system
• Where production does not meet quality standards the process artisan must try to identify and resolve problems using the appropriate techniques
• If they are unable to resolve the problem themselves, it must be escalated to the team leader for further direction Communication
• Actively participating in shift meetings, asking questions to test understanding and contributing suggestions
• Making use of the gap list to record issues, problems and improvement opportunities
• Fully understanding the team goals and participating in team goal review sessions
• Where FFA’s have been initiated, the process artisan may be asked to participate
• Making use of relevant communication media (e.g. shift logbook)to stay informed and inform others of issues Problem Solving
• When problems occur, applying the appropriate techniques the identify and correct the problem
• Where the process artisan is unable to resolve the problem, involve fellow team members or escalate to the team leader if necessary
• Where problems have been resolved, verify that the problems have been eliminated

Continuous Improvement

• Using run/control charts and trend analysis, to identify sources of waste and variation in the process
• Using short stop analysis, Pareto charts and other tools seek to identify opportunities to simplify activities
• Where improvement opportunities have been identified, these must be recorded on the team gap list
• The process artisan should involve other team members in evaluating opportunities and call in specialist resources to assist if required

Profile: 

• N4 Qualification, Electrical Engineering
• Trade Test Electrician