Position Outputs

• Correctly identify the needs of the customer.
• Process parts orders and backorders efficiently and effectively
• Telephone Skills,
• Relationship building skills.
• Very good business communication and interpersonal skills.
• Ability to process orders accurately and timeously.
• Ability to sell the value.
• Make use of reference material.
• Passion for the brand.
• Ability to diffuse difficult situations effectively.
• Ability to provide options.
• Mechanical understanding.
• Basic business and financial acumen.

Qualification, Experience and Competencies

• Matric/Grade 12
• General Computer Literacy
• Sound interpersonal and communication skills
• Basic business and financial understanding
• At least 2 years’ experience in SAP SD/MM
• Relationship building skills
• Customer orientation
• Attention To Detail,
• Persuasive,
• Resilience,
• Ability to sell;
• Technical ability,
• Customer orientation,
• Teamwork