Job title : Passenger Information Agent.INT KIA.
Job Location : KwaZulu-Natal,
Deadline : November 10, 2024
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Key Performance Output
The successful candidate for King Shaka International Airport will be reporting to the Supervisor Passenger Services, and will be responsible but not limited to the following:
- Proactively identifying, resolving, and escalating customer’s needs as and when required.
- Announcing flight information
- Provide support to relevant stakeholder to ensure achievement of objectives.
- Participate in customer care projects and initiatives as and when required.
- Build, support and maintain healthy diverse internal and external relationships to ensure the achievement of organisational goals.
- Capture information for trending purposes.
- Identify and escalate any system related errors.
- Escalate repeated Operational non-compliance team performance meets required standards.
Technical Skills and Experience
The following skills & experience is required or equivalent of such is required:
- National Senior Certificate (Grade 12) is essential.
- 1-3 years operational experience is recommended.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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