Passenger Information Agent.INT ORT. needed at Airports Company of South Africa Limited
Job title : Passenger Information Agent.INT ORT.
Job Location : Gauteng,
Deadline : June 08, 2025
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Key Performance Output
The successful candidate will be reporting to the Supervisor Passenger Services and will be responsible but not limited to the following:
- Proactively identify, resolve and escalate customers’ needs as and when required.
- Announce flights information.
- Participate in customer care projects and initiatives as and when required.
- Provide support to relevant stakeholders to ensure achievement of objectives.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
- Capture information for trending purposes.
- Identify and escalate any system related errors.
- Escalate repeated Operational non-compliance.
Technical Skills and Experience
The following skills and experience will be required:
- National Senior Certificate / Grade 12 is essential.
- 1-3 years’ experience in Business Operations recommended.
- Basic knowledge of Microsoft Office.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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