Job Requirements        
To be considered for this position, candidates must be in possession of:

• a Grade 12 certificate and a Diploma in Office Administration; and 
• two to five years’ experience in a corporate personal assistant role or an equivalent role.

Additional requirements include:

• proficiency in English (both verbal and written skills); 
• proficiency in the Microsoft Office Suite (MS Word, Power Point and Excel) and Outlook; 
• ability to work independently and outside of normal working hours, when required;
• excellent typing skills and telephone etiquette; 
• good communication and interpersonal skills; 
• time and quality management skills; 
• organisational awareness; 
• ability to take initiative; 
• stakeholder management;
• attention to detail and dedication to tasks; 
• knowledge of administrative and clerical procedures; 
• ability to plan and organise events; 
• problem-solving skills; and 
• professionalism.    

Brief Description        

• The main purpose of this position is to provide administrative support and assistance to the Head of Department (HoD) and managers of Risk Management and Compliance Department (RMCD).

Detailed Description        
The successful candidate will be responsible for the following key performance areas:

• Manage and maintain the diaries of the HoD and managers, including making logistical 
•     arrangements for appointments, conferences, meetings, teambuilding, strategic sessions, social functions and travel, in liaison with relevant personnel.
• Ensure that all submissions are edited, formatted and submitted to various committees before the deadlines.
• Receive, screen and respond to incoming calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate persons and/or departments.
• Prepare and edit correspondence, communication, presentations and other documents, and conduct minute-taking, basic investigations and analysis, where necessary.
• Ensure that all incoming and outgoing correspondence is registered and filed in accordance with the file plan of the South African Reserve Bank (SARB).
• Perform the web author function for the department’s intranet site (SARBhub).
• Establish and maintain the departmental records centre; physical and virtual.
• Process invoices for payments.
• Collate and coordinate project based and other information on behalf of RMCD.
• Review operating practices in own area and implement improvements where necessary. 
• Maintain positive internal and external relationships, engaging with members and stakeholders at all levels of seniority. 
• Create and maintain a contact database for RMCD. 
• Perform day-to-day duties, including general office administration, in an ethical manner that involves maintaining absolute confidentiality in all matters related to RMCD. 
• Distribute correspondence, circulars and memorandums to staff in the department or the SARB on issues emanating from RMCD.
• Execute any other tasks, as instructed by the HOD and managers, as and when required.