Key Duties and Responsibilities

• To be safety focused in the fitness environment and maintain a pro-active presence in the fitness areas, offering help, orientations, advice and support to all users.
• To enforce policies and appropriate conduct regarding the use of the Fitness Centre.
• To exemplify good attitude, proactive behavior and behave as a role model for a healthy lifestyle.
• To provide the finest personalized service and ultimate guest fitness experience possible at all times, including the fitness sessions for all age-groups.
• To physically and verbally demonstrate correct and exceptional use of all fitness-related equipment.
• To establish exercise programs for guests taking into account their needs and goals, monitor their progress and prepare them to continue the fitness routine back home.
• To keep detailed and accurate records of guest information in a confidential manner.
• To recognizes one’s limitations in services and techniques and engage only in activities that fall within the boundaries of one’s professional credentials and competencies.
• To have full knowledge of the company’s fitness standards and resort specific SOPs.
• To actively market and upsell private sessions and all wellness-related services within the resort when appropriate.
• To ensure the cleanliness and hygiene of all fitness areas and equipment.
• To inspect all fitness equipment on a daily basis and promptly inform management of any issues.
• To stay updated with the new developments in the health and fitness industry essential to providing the highest-quality services to guests.
• To carry out any other reasonable duties and responsibilities as assigned by Management.

Skills, Experience & Educational Requirements

• Two to four years fitness-related experience
• Exceptional organizational, communication and customer service skills required.
• Internationally recognized health and fitness-related certification/diploma
• Current adult/child CPR, AED and standard first aid)
• A minimum of one Personal Training certification
• Yoga qualification necessary – preferably Ashtanga and/or Vinyasa. Instructors still busy with their yoga qualification will be considered, as long as they have the required Personal Training qualification.
• Above average fitness level with the ability to engage in a variety of training modalities and sporting events.