Pharmacy Stock Co-Ordinator | Netcare

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE 
Stock control management

• Collaborate with the Pharmacists to ensure that clinical stock policies and guidelines are followed and adhered to as per the Good Pharmacy Practice.
• Eliminate slow and excess stock by constant communication with doctors, nursing staff and pharmacy teams.
• Review and control consumable costs throughout the hospital.
• Collaborate with the Billings Manager to manage the discharge and not yet billed (DNYB) requirements on invoices. 
• Conduct training on stock management modules within the hospital.
• Manage stock Key performance indicators (KPI’s), which includes but is not limited to:
• Order frequency
• Losses-pharmacy, theatre and ward
• Stock days and
• Quality of stock
• Green procurement
• Consignment stock.
• Actively addresses stock challenges that affect the team and department including the implementation of theft prevention measures.
• Stock take
• Coordinate, execute and manage all Netcare Rotational and full stock counts
• Manage entire stock take process as and when delegated by the Pharmacy Manager
• Continuous improvement
• Identify opportunities to simplify, improve or redesign stock procedures and submit reports with recommendations in this regard to management.
• Assume accountability for pharmacy improvement projects in collaboration with the Pharmacy manager. 
• System maintenance
• Ensure that stock information on the system is updated and maintained regularly, this includes maintaining the integrity of the data on the SAP system.
• Risk, compliance and reporting
• Adhere to pharmacy standard operating procedures to ensure compliant, improved controls and sound processes. 
• Ensure full compliance to statutory regulations, policies, procedures, best practice, professional standards as well as the Netcare strategy.
• Manage the communication of stock policies internally and to external stakeholders.
• Assist the Pharmacy Manager with the management and audit compliance of the Netcare stock system policies and procedures. This includes all retail, ethical, surgical and third party stock.
• Monitor and manage the procurement standardisation policy and communicate this to doctors and nursing staff.
• Ensure correct CSA requirements are implemented as per company protocol.
• Analyse all key performance indicator (KPI) reports and track changes
• Ensure that the stock management extra care program tasks is adhered to and signed off 
• Administration management
• Assume responsibility for all daily and monthly administration duties including but not limited to:
• -Stock management reports
• -Leave rosters for the stock employees
• -Kronos for all stock employees
• -Hands-on administration for stock employees.
• Manage the cost per event (CPE) impact per patient.
• Conduct and capture the employee performance development meeting information (EPD’s) for Stock Controllers, Stock Clerks and Stock Learners.
• Manage all aspects of green procurement throughout the hospital.
• Assist with any ad hoc duties assigned by the Pharmacy Manager.
• Ensure that general office administration is attended to, to ensure job efficiency including but not limited to filing, printing, faxing and other general administration queries. 
• Handle all routine administration queries and work requests that may not be included in this role profile and resolves these efficiently and effectively within the required turnaround times.
• Monthly shift rosters for the stock employees
• Netcare formulary management, implementation and rollout
• Management of CKS Error Log
• Coordination, implementation, rollout and maintenance of BOM’s
• Ensure Mobit and Mobil errors are resolved timeously
• Managing Open Purchase Orders report
• Management of stock in the various storage locations
• Management of back orders
• Stock coordinator to take on theatre stock controller duties in the absence of a theatre stock controller
• Stock Coordinator to manage stock control functions in the Theatre
• Stock Coordinator to manage stock control functions in the Pharmacy
• Perform Hospital Stores duties as and when required
• Perform internal Orderwise, OrderCo and stores orders and requisitions
• Manage stock days in all storage locations
• Assist with formulary and standardisations                                                                  

TRANSFORMATION OF OUR SOCIETY

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Actively participate as a member of a team to achieve goals and does not function independently.
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Establish and service relationships with all internal and external stakeholders, including management and colleagues to improve service delivery.
• Demonstrate personal commitment to internal and external stakeholders by fulfilling responsibilities, involving others, gaining support for ideas generated and removing obstacles to team accomplishments.
• Establish and consolidate good interpersonal relationships by listening to others and objectively considering their ideas and opinions even when they conflict with their own ideas.
• Encourage good performance by establishing clear links between performance measures and business objectives and provides timely and constructive performance feedback against requirements.
• Address poor performance by taking corrective action and/or by following poor performance management procedures.
• Encourage learning by freely sharing information and best practices with others and by actively striving to empower employees through constant up-skilling and enablement.
• Coach and mentor others by providing instruction, positive models and opportunities to observe.
• Actively provide leadership and participate as a member of a team, recognising the importance of embracing differences to achieve organisational goals and the Netcare strategy.
• Create an environment which stimulates the morale and productivity of employees and drives employee engagement. 
• Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.
• Supervising and managing the ward stock clerks/controllers
• Coordinate and manage the hospital stores department

SKILLS PROFILE

EDUCATION

Essential 

• Grade 12 or equivalent NQF 4 certificate.
• Basic stores and stock control certificate (BSSC).
• Principles of production and inventory management (PPIM).

Preferred

• Qualification in Logistics at an NQF level 5. 
• SAP Knowledge advantageous
• Basic stores and stock control certificate (BSSC).
• Principles of production and inventory management (PPIM).

WORK EXPERIENCE
Essential

• Previous experience in stock management. 

KNOWLEDGE
Preferred

• An intermediate to advanced level of Computer Literacy and proficiency in MS Office applications.
• Ability to work as a member of the team, to not function independently bur to form synergistic partnerships with other divisions.
• Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly and effectively with people at all levels with verbal and nonverbal communication; working with others to identify, define and solve problems).
• Demonstrates excellent organisational skills: organised and structured.
• Multi-tasking ability and the ability to handle stressful situations and difficult stakeholders (internal and external) appropriately.
• Demonstrates genuine care and concern for the person, demonstrating empathy and an ability to understand the situation from a person centred Health and care perspective.
• Previous supervisory skills is advantageous
• Previous stock controller experience is advantageous
• Knowledge and working experience of the pharmaceutical stock control system.