Responsibilities

• Monitor workload and assign work lists to users in the WMS.
• Release tasks as per picking sequence provided by Third Party Transporter and the Key Acc Controller/Manager.
• Monitor stock movement by staff to manage warehouse inventory record.
• Monitor WMS dashboard to ensure compliance by staff.
• Ensure that staff adheres to the WMS roles as per SOP.
• Act as a support to the warehouse staff and ensure compliance with the warehouse procedures.
• Monitor and publish reports for the warehouse staff.
• Control the issuing of shipping documents to Third Party Transporter and warehouse staff.
• Control and issue the RDT’s to staff as per the procedure.
• Co-ordinate all staging loads to be demarcated and prepared to be ready for checking and loading.

Cost:

• Manage Pallet control.
• Ensure no outstanding pallets to be written off.
• Manage overtime by proper planning.
• Manage absenteeism.
• Ensure limited use of contract labour (only where justified and approved by HR).
• Manage all Warehouse assets.
• Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs).
• Deliver on Productivity Targets.

Service:

• Ensure 95% Service Level (Fill rate).
• Ensure 95% On time Delivery.
• Ensure accurate and timely communication of delays to pro-actively manage customers.
• Track Cut cases % (cases cut from order versus original order processed) with loss tree analysis monthly.

Quality:

• Manage stock rotation to ensure no write offs for expired/rotation stock.
• Maintain IRA (Inventory Record Accuracy) of 95%.
• Daily inventory health checks to be reported.
• Ensure housekeeping and hygiene practices inside/outside facilities.
• Ensure 100% adherence to Health, Safety and foodsafety procedures and regulations.
• Manage and track all non conforming quality issues for escalation and resolution.

People:

• Managing staff performance and take corrective action. 
• Identify training needs for warehouse staff.
• Manage contract labour (where justified) and ensure source documentation is validated on hours worked/overtime etc.

Qualifications

• Grade 12
• Relevant tertiary qualification in Supply Chain/Logistics or related would be preferable
• Warehouse Management System
• Excel
• MS Word
• MS Outlook
• Computer Literacy
• People Management Skills
• Minimum of 2 years experience in a FMCG
• Distribution and warehouse environment