Porter Supervisor (Level 4) needed at Gauteng Department of Health

Requirements :

• Minimum requirement: NQF level 2 (Grade 10). Must have 3 – 5 years porter experience on level 2-3. Basic knowledge of the legislative framework and processes related to porter services and the health system. Basic understanding of policies (Batho Pele Principles, Patient Right Charter, Occupational Health and Safety, Six Priorities and National Core Standards).
• Physical ability to perform duties that requires moving heavy equipment. ability to work under pressure. Excellent interpersonal and organizational skills. Good written and verbal communication skills. Ability to liaise with internal and external stakeholders. Ability to work independently and in a team.
• Ability to communicate well with people at different levels. Ability to organize and plan. Ability to act with tact and discretion. Must be self-motivated. Ability to handle tasks of multidisciplinary nature and work independently and in a team. knowledge of Labour Relations processes. Must be prepared to engage in extensive labour practices.
• High level of reliability. Good customer skills and competencies. Ability to handle confidential information. Must be adle to take initiative. Be prepared to rotate within the scope of work.
• Must be prepared to work shifts which includes fixed, afterhours, night duty, weekends, and public holiday. Must be computer literate. Applicant should be prepared to undergo medical surveillance.

Duties :

• Supervise and monitor institutional porters during the day and night shift. Apply Batho Pele Principles and Professionalism. Ensure all staff is on duty, attendance register is signed and manage absenteeism.
• Make-sure porters wear name tags. Monitor timekeeping by staff, monitor tea time, late coming and early departure. Implement corrective measures, when necessary, and be involve Labour Relations resolutions.
• Control leaves forms and submit to the next level supervisor for approval. Attend arranged trainings. Complete daily production sheets to next level manager. Ensure safekeeping and availability of stretchers and wheelchairs and are always kept clean and in good condition.
• Conduct weekly and monthly meetings with porters. Do daily walkabouts to monitor the porters. Submit weekly, monthly, and daily reports to the next level of manager. Ensure that the porters go for training including in-service training. Ensure that all the porters are wearing their uniforms as prescribed daily.
• Make sure that wheelchairs and stretchers are prepared and ready to be utilized in all different areas of the hospital. make sure that wheelchairs and stretchers are available in all strategic points.
• Relieve in other arears when requested by manager and comply when rotation takes place. Adhere to any legal instruction given to you by a senior staff member. Treat all clients and colleagues with dignity and respect.
• Assist with porter duties in case of crisis or shortage. Complete forms for repairs of broken resources. To adhere to all porter service policies and procedures. Adhere to timelines. Comply with the Occupational Health and Safety Act (OHSA). Perform other duties as allocated by the next level manager. Comply with the Performance Management and Development System (Contracting, reviews and final assessment).