Job Description

• Our POS Engineer will assist in researching and designing Point of Sale and other in-store associate and Customer-facing technologies. Ensure successful testing and rollout of technologies. Provide post-project issue resolution and support and input into the product documentation and support requirements for Omni Channel solutions.

Responsibilities

• In Store Product research, design and deployment- Assist in design and setup of solutions in development as required by internal and external solution providers.  Assists with the installation of in- development solutions, escalates to and resolves issues where required with internal teams and external suppliers.       
• Product Technical Documentation- Creates & distributes accurate technical documentation for Omni Channel solutions to stakeholders.     
• POC / POV Trial Site Support – Facilitates and performs installation of POS (Proof of Concept) POV (Proof Of Value) solutions, work with developers and system providers to ensure POC /POV can be implemented efficiently to enable the measurement and feedback required. 
• Post Project Escalation Support – Provides advanced technical support and guidance to stakeholders on solutions in use, facilitates efficient developer engagement to resolve complex / unknown solution issues arising from production              
• “Product Functionality – Provides input into product functionality based on feedback obtained through stakeholder engagement and experience of IT solution requirements in the Omni Channel environment 

Qualifications

• 3 Year IT Diploma/ Degree or CompTIA Certification         
• Diplomas: Minimum 5 Year IT Experience. 
• SQL Server, Database querying, Web Services, Office 365, Delphi Installation and fault finding, Point of Sale hardware PC and Peripherals. Point of Sale software and Integrations.
• Strong Point of Sale knowledge. Knowledge of Work Domain preferably IT solutions in a Omni Channel & In store environment