Key Tasks & Accountabilities

• Accurate and timely delivery of new business quotes, risk proposals and existing scheme renewals within agreed turnaround times, pertaining to both book rated and claims rated quotations.
• Tracking new and existing tasks and meeting deadlines and reporting timeously to management
• Understanding of Risk benefits and actuarial assumptions
• Analyse and report on various price monitoring aspects
• Ensure electronic filing is updated regularly.
• Updating the quotations register timeously for new and existing schemes.
• Capture and analyse claims experience.
• Manage stakeholder escalations appropriately and timeously.
• Engaging Reinsurers and Underwriters as and when required.
• Assist at times with ad-hoc projects not within the portfolio

Knowledge & Technical Skills

• Knowledge of customer service principles and practices
• Maintain up to date knowledge of local markets and industry sectors

Technical Competencies

• Develop/initiate process improvement
• Ability to take initiative to address situations

Qualification & Experience

• NQF Level 6 (B-Degree) Data, Statistics, Financial, Actuarial Science or similar
• 5-8 years’ experience in a similar role