Process and Systems Adoption Manager needed at Weir Minerals

Purpose of Role:

• The Process and Systems Adoption Manager ensures the successful and sustained adoption of new and changed business processes and systems across the EMEA region.
• This role bridges the gap between technical teams and end-users, focusing on change management, training, communication, and continuous improvement to maximise the value of transformation initiatives.

Key Responsibilities:

• Change Management and communication: Leverage our divisional change management framework to develop and execute change management plans to support the adoption of new systems and processes. Create clear, consistent communication, feedback loops to keep stakeholders informed and engaged throughout the transition. Establish mechanisms for collecting user feedback and incorporating it into ongoing system and process enhancement
• Stakeholder Engagement & Project Support: Collaborate with business units, cross-functional, divisional, and corporate teams, including WBS (IT, HR, Finance) to understand needs and ensure alignment, acting as a liaison to facilitate smooth implementation and minimal disruption.
• Training and Enablement: Identify training needs and map to current training programs, user guides, and support materials to facilitate user adoption and capability building through organising required training.
• Performance Monitoring: Partner with Program Leads to refine KPIs and track adoption metrics to measure success and identify areas for improvement.
• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:

• Education & Experience: Bachelor’s degree in Business Administration, Information Systems, Organisational Development, or a related field with experience in change management (certification in change management is a plus e.g. Prosci, ACMP), process improvement, or systems implementation; and with proficiency in project management methodologies such as Agile, Lean, or Six Sigma.
• Business & Systems Knowledge: Strong understanding of business processes and enterprise systems (e.g., ERP, CRM)
• Communication & Influence: Excellent communication, facilitation, and interpersonal skills, with the ability to influence and drive change across all levels of the organization.
• Analytical & Strategic Thinking: Strong analytical, organizational, and problem-solving skills, with a strategic mindset.
• Empathy and a user-centric mindset