Product Coordinator – Cape Town needed at Maskew Miller Learning

Key Duties and Responsibilities

Invoicing for all Rights Holders & Freelancers

• Managing and processing of all invoices
• Managing and converting currencies for foreign invoices
• Managing and assisting with processing of all other invoices
• Tracking and recordkeeping of all processed invoices
• Resolving all budget related issues for invoice processing
• Resolving all queries from freelancers with regards to the invoice process
• Liaising with Finance on processes and management of invoices
• Assisting and resolving queries from the publishers with regards to invoice issues

Manage all courier requirements

• Packaging of goods and gathering of dimensions information
• Making bookings for both local and cross border shipments
• Managing collections and deliveries
• Tracking of shipments
• Progress updates to customers
• Handling of queries from customers
• Creating commercial invoices for cross border shipments
• Completing of customs clearance documents and customs instructions
• Creating waybills for each shipment
• Keeping record of all shipments
• Meet all courier deadlines, especially during submissions and tenders
• Liaising with RTT’s key account manager on a weekly basis

Manage all Freelance agreements and Flat fee agreements

• Responsible for getting all relevant documentation together for the freelancers
• Assisting with documentation for flat fee agreements
• Communicating with the freelancers to inform what is needed to complete the contracts
• Managing the delivery of the documents to and from the freelancer
• Checking that all details are filled in and that all the information is correct
• Liaising with Procurement to load the freelancer as a new vendor
• Tracking and record keeping of all documents
• Handling of queries from the freelancers and publishers during this process

Assisting the Production team

• Support the Production Manager with various duties as assigned
• Assist the Production team with general production tasks
• Assist with content requests
• Assist with work order requests
• Assist with general queries
• Liaising and engaging with typesetters

Educational Requirements

• 1 – 3 years of administrative and/or publishing experience

Experience Requirements

• Excellent communication skills both written and verbal
• Proficient in Word, Excel, Outlook and PowerPoint

Skills and Competencies

• Drive results by owning solutions, getting the right people involved and delivering on promises
• Take bold and decisive actions to deliver ambitious outcomes and champion a culture of high performance
• Listen, encourage and respect differences. Treat all people fairly, with honesty and transparency
• Looking beyond the immediate job, both inside and outside of Maskew Miller Learning and introduces new ways of seeing, thinking and working
• Identify what needs to be done and take action
• Cooperatively address problems and aggressively seek solutions
• Ensure that important information is communicated regularly and consistently
• Check information for accuracy
• Perform work in a manner that is consistent with Maskew Miller Learning’s goals
• Remain calm under stress and have the interpersonal awareness to read a situation to what others might need