Key Responsibilities

• Accountable for product /strategy by ensuring that relevant marketing strategies and plans are in place for their product to achieve overall competitive advantage and profitability.
• Manage the end-to-end product lifecycle, from conceptualization to launch, for key initiatives within our product portfolio.
• Budget Management
• Conduct market research, competitive analysis, and customer feedback to identify opportunities and inform product decisions
• Ensure compliance with the relevant legislation (e.g. FAIS, CPA, POPI, NCA etc)
• Ensure adequate risk management to monitor solvency of products and cell captive [i.e., where we pay claims] and proactively implement action plans.
• Enhance the product and distribution channels as well as identify new opportunities to grow the existing product.
• Influence and negotiate with internal and external business partners / providers [e.g. Guardrisk]
• Ensure effective communication strategies are implemented and aligned to the product plan with the policy holders [i.e. customers]
• Achieve growth/profit targets for the products by enhancing communication channels between the stakeholders [i.e. contact centre and stores] to maximize business requirements, processes and efficiencies.
• Provide strategic support to the insurance manager and product team [i.e. legal advisor, underwriters and claims administration].
• Ensure execution with the agreed product strategy to ensure brand objectives are met.
• Ensure adhoc business projects are executed within the agreed timelines

Requirements:

• Diploma or degree in Business/Finance or related Degree in the industry that the Product serves.
• Training in Agile delivery
• 5 – 7 years of experience working in a customer facing organisation
• Experience in Omnichannel Product Development and Scalability.
• Demonstrated success in defining and launching products that meet and exceed business objectives
• Deep Product Knowledge and/or Subject Matter Expertise in Applications and embedding these in key customer markets
• Astute Customer Market Awareness
• Excellent Collaborative Skills
• Proven ability to influence cross-functional teams without formal authority
• Commercial & Financial understanding