Job title : Programs Coordinator
Job Location : Western Cape, Cape Town
Deadline : July 11, 2024
Quick Recommended Links
WHAT IS YOUR ROLE
- As a Partner Support Agent you are responsible for managing the program operations for the majority of Boldr’s partners. You will leverage your skills and knowledge to ensure that programs are well-implemented and produce great outcomes for the institutions we serve and their students.
WHY DO WE WANT YOU
- We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.
WHAT WILL YOU DO
- Set up programs in Boldr’s back-end and configure the program, according to partner specifications.
- Match mentors and mentees in impactful mentorship relationships using our proprietary tools.
- Implement program interventions to maximize mentorships created, as well as participant engagement and satisfaction.
- Communicate directly with mentors and mentees who request extra support.
- Collaborate closely with other Partner Support Agent to prioritize and execute implementation tasks on tight turnarounds.
- Pull, clean, and manipulate program data for partner-specific needs.
- Send regular outreach to partners to highlight the value of their programs.
- Impact participant satisfaction through tracking and acting on participant satisfaction scores and testimonials.
Requirements
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
YOU HAVE…
- 2 years of work experience.
- A high degree of personal organization, project management competence, and attention to detail.
- High accountability and the ability to prioritize deadlines in a fast-paced environment
- Strong written and verbal communication skills.
- The ability to quickly and independently build product and process knowledge through problem-solving and adapt understanding to new changes.
- Proficiency in cleaning and manipulating data in Excel or Google Sheets.
Preferred Qualifications:
- Experience with tools in the MC stack, such as Asana, Google suite, Guru, and Slack.
- Experience working in a startup environment and navigating ambiguity.
- Prior full-time remote experience.
- Experience in the educational sector or in a mentorship role.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
Apply for job
Related Jobs
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Full Time Cape Town, Western Cape Administrative / Management 5 years Masters
Full Time Cape Town, Western Cape Administrative / Management 5 years Higher National Certificate
Full Time Cape Town, Western Cape Administrative / Management 5 years Matric
Full Time Cape Town, Western Cape Administrative / Management 1 - 2 years Matric
Full Time Bellville, Western Cape Administrative / Management 3 - 5 years Bachelors
Full Time Cape Town, Western Cape Administrative / Management 5 - 8 years National Certificate
Full Time Cape Town, Western Cape Administrative / Management 5 years National Certificate