Project Manager: Professional Services needed at Clickatell
Clickatell’s job vacancy, Career and Recruitment
Job title : Project Manager: Professional Services jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : August 26, 2022
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We Do The Right Things- Responsibilities of the Role
- Manage deployment/integration activities for key, mainstream customers from contract to launch.
- Manage different types of projects and activations by developing project plans and ensuring optimal utilization of all tools to track progress and monitor roadblocks.
- Establish all project requirements and ensure compliance to all timeframes and prepare appropriate presentations for all customers.
- Coordinate all activities, both internal teams, customer teams and (when appropriate) third party (external) teams.
- Measure, control and report on all project activities related to milestones and budgets.
- Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements towards best practice
- Guiding customers through required implementation processes and act as focal point for project communications. Ensure successful deployments to consumer usage.
- Managing issue escalation and resolution processes on behalf of the customer
Requirements
We Are On A Learning Journey- Requirements of the Role
- Tertiary qualification in a relevant field (project management or systems development) or relevant field experience.
- Work Experience
- 3+ years of software implementation project management experience in a fast paced, high-growth organization
- Working with high profile customers in a project management capacity
- Implementing and successfully managing projects or initiatives
- Experience with payments, telecoms or fintech environments in a SAAS architecture will be an advantage.
- Knowledge of different deployment methodologies is a requirement.
- Proficient Knowledge and Ability (this means that you know your stuff)
- Ability to understand business requirement specification documentation
- Jira and Confluence proficiency with understanding of MS suite of products
- Ability to work with stakeholders at different levels across cultural and time zone barriers
- In-Depth Knowledge and Ability (this means that you are the ñgo-toî person)
- Project management tools and best practice for enterprise solution implementation
- Expert ability to handle high profile customers and complex technology projects
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online