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Public Liaison Officer needed at The Department of Employment and Labour

Full Time Administrative / Management

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Job title : Public Liaison Officer

Job Location : Gauteng, Pretoria

Deadline : July 04, 2025

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REQUIREMENTS :   

  • Three-year qualification (on NQF Level 6) in Public Management/ public Relations/ Humanities/ Business Administration. 2 years’ functional experience in complains/ compliment environment.
  • Knowledge: Compensation Fund objectives and business processes. Contact Centre goals. Customer care (Batho Pele Principles). Required IT Knowledge. Contact Centre quality assurance objectives. Legislative Requirement: COIDA. Public Service Act. PFMA and National Treasury Regulations.
  • Skills: Service delivery innovation. Client orientation and customer focus. Excellent communication (Verbal and Written). Planning and organizing. Problem solving and analysis. Conflict management. Decision making. Budgeting and Financial Management. Continuous improvement. People and Performance Management. Diversity Management.

DUTIES :   

  • Handle electronic and voice queries from the Presidential, DG and Commissioners Hotline.
  • Effectively utilize Contact Centre Multimedia System. Render administrative services.
  • Participate in continuous process improvement initiatives. Supervise staff.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Administrative / Management  jobs
  • This job has expired!

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