Job Description

PRIMARY RESPONSIBILITIES

• To maintain and assist expanding the quality system in the SGS Randfontein facility so as to ensure total compliance to ISO17025, SGS SA high level procedures and SGS Global requirements.

SPECIFIC RESPONSIBILITIES

• To take full control of the SGS document control system to be in line with the SGS high level system requirements and ISO17025 for all the Geochem laboratories. 
• Coordinate and administer the improvement system.
• Register, format, distribute and control the Geochem system document process, 
• To implement and maintain a graphical statistics system for proficiency testing within all the Geochem laboratories. 
• To administer the improvement system registers and lists and to ensure overdue action items are immediately brought to the attention of the Quality Manager. 
• To ensure accurate and comprehensive minutes are taken at monthly quality meetings, management review meetings etc.
• To monitor the training programs drawn up and ensure that scheduled training dates are being adhered to.
• Operate to the highest standard of ethics as indicated in SGS integrity Programs.
• Assist with continuous improvement of systems within the division.
• Adhere to all quality and safety requirements of the management system.
• Operate to the highest standard of ethics as indicated in SGS integrity programs.
• Assist with data evaluation and root cause determination following proficiency testing failures, customer complaints, audit findings and improvement requests.
• Assist in planning & scheduling quality related training and awareness as required.
• Ensure integrity of monthly inputs into the QSHE Report.
• Be able to statistically evaluate data.
• Provide constant feedback to Quality Manager and Laboratory on the quality in the laboratory.
• Work with a safety conscious attitude that demonstrates good and safe work habits.
• Travel, shift work and overtime may be required.
• Perform any other reasonable tasks as assigned by direct line manager.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
• Actively participate in the laboratory improvement program. (WCS)

SPECIFIC AUTHORITIES

• Contribute towards leadership with planning to ensure the quality assurance program is effective and efficient.
• Ensure that the quality requirements are not subjected to any prejudicial interests.
• Ensure that the laboratory accreditation under ISO 17025 is maintained.
• Identify non-conformances in timeously and maintain customer satisfaction.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to action and assist.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to action and assist.

Education

• Matric (Grade 12) 
• Certificate in overall Quality Management 

Experience

• 5 Years administrative experience  
• Advanced Microsoft software experience 
• CCLASS / SLIM experience 
• Quality (and safety) management system experience will be an advantage. 
• Document and report writing experience.
• Statistical Quality Control knowledge would be advantageous.