Job Purpose:

• Verify and maintain the desired level of quality of all processes and products (imported/locally produced and/or repacked) by continuous inspections and reporting of non-conformances.
• Ensure that labelling complies with current governing legislation, customer requirements, and company specifications.
• Assist with the effective running of the department by fulfilling daily duties and achieving set targets.
• The position is required for day shift, but will also be used for the night shift on a rotational bases where required. 

Qualifications/Skills:

• Matric or equivalent qualification.
• Above average work standard.
• Sound written and verbal communication skills.
• Able to effectively communicate with staff at all levels.
• Strong attention to detail.
• Problem-solving skills.
• Strong ability to multitask.
• Computer literate (Excel, Word & Microsoft).
• Able to work under pressure and meet deadlines.
• Ability to exercise sound judgment in decision making.
• Open to change and learning new systems.
• Flexible due to work demands.

Experience needed:

•  2-3 yrs relevant work experience

Key Responsibilities:

• QC to check transport vehicles. It is vital when vehicle and/or container doors are opened to ensure vehicle integrity (i.e., sealed, no signs of pests, etc.)
• Record temperature at point of receiving of both products and vehicles/containers. The receiving temperature of products must be -18°C and lower. Refer to receiving procedure.
• Note the condition and cleanliness of the delivery vehicle and/or container.
• Check packaging for label compliance.
• Product types and quantities received must be compared against the Purchase Order to ensure product received is correct and not short.
• Physical evaluations to be conducted as outlined in the quality inspection report.
• Overall quality inspections to be conducted to ensure compliance of each product.
• Liaise with cold store, shop, and traders concerning all product returns.
• Ensure overall compliance (i.e., product description, packaging integrity, colour, odour appearance, barcoding, traceability, etc.)
• Ensure that product on the floor is continuously monitored for temperature and inspected for conformance by performing checks on products during staging and/or preparation.
• Visually inspect pallet and packaging integrity.
• QC to sign off each pallet after inspection and cold store representative to co-sign pallet ID label.

Loading and Dispatch:

• Delivery vehicles to be inspected prior to the Cold Store loading.
• Ensure cold chain is maintained by monitoring loading times and temperatures.
• Ensure that the dispatch records are correctly recorded.

General Duties:

• Ad-hoc QC-related functions on the request of the Quality Control Manager or Quality Assurance Manager.
• Immediately report any non-conformances to the Cold Store Manager and Quality Control Manager.
• Perform sensory evaluation on samples.
• Handling of queries and taking pictures for salespeople and traders.
• Filing (hard copy and electronic files) and general admin duties.
• Printing and issuing of labels for repacking.
• Ensure that all instruments are checked against a standard (calibrated weights/master thermometer) and that daily scale checks are completed.
• Ensure that all information recorded is a true reflection of what is observed, current, truthful, and not fabricated.