Main job purpose

To facilitate and coordinate all quality and customer specific requirement to ensure products, process and systems meet customer expectations, resulting in business continuity.
 
Main Objective

• To coordinate and conduct internal and external audits to ensure that all requirements applicable to the automotive industry are achieved and maintained throughout the whole supply chain, on an ongoing basis.
• To identify, investigate and resolve quality related problems, using world class problem solving techniques, to ensure that quality standards are maintained; overall customer satisfaction is achieved; and organisational brand integrity is up-held.
• To liaise and build effective working relationship with key stakeholders; including suppliers and customers; in order to improve supplier efficiencies and quality  to ensure overall customer satisfaction in relation to quality standards.
• To ensure that all QMS and customer specific requirements are integrated, communicated and implement within the organisation thereby ensuring full legal and customer compliance, on an ongoing basis.
• To plan and manage auditors’ activities, monitor their performance and develop staff accordingly, to ensure that product targets are continuously achieved on a daily basis.
• To ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.

 
Critical job requirements

Qualification(s) 

•    B Tech Quality degree or equivalent          
•    Certified Auditors

Knowledge        

•    Knowledge of Quality Management System requirements in terms of IATF             
•    Knowledge and experience in Auditing practices and systems
•    Knowledge of problem solving techniques
•    Working knowledge of core auditing tools (FMEA, SPC, PPAP)
•    Working knowledge of customer / industry requirements   

 
Skills     

•    Managing and planning skills (people)       
•    Microsoft Office (Powerpoint, Word, Excel)
•    Communication Skills (verbal and written)
•    Report writing skills
•    Detailed Conscious          
•    Facilitation Skills
•    Co-Ordination Skills         

 
Experience                       

•    5 years’ experience as Quality Technician within manufacturing industry (preferably automotive)
•    3 years systems experience in an automotive industry