Readvertisement Parts Supervisor Global Grade 09 needed at Barloworld Equipment

Key Output

•  To lead and manage the team conduct a specific parts process, while meeting departmental objectives and delivering on all customer parts’ needs and expectations.
•  Deliver customer service according to position relevant KPI’s (as per Balanced Scorecard, SLA’s, MARC site or EMP contractual terms or CSA’s) while meeting departmental financial targets
•  Lead and manage a parts process team using “Great People Management” principles, while following the BWE
•  Leadership philosophy and demonstrating value driven leadership. Ensure the parts team works according to policies, principles and procedures of the parts department.

Qualification, Experience and Competencies

•  Grade 12 and a tertiary qualification would be an added advantage.
•  Business development skills and knowledge.
•  Track record leading people in a team-based/participative environment.
•  Experience in managing a parts operation advantageous.
•  Sound parts business acumen.
•  Attention to detail,
•  Organisational Awareness,
•  Good Communication skills, Analytical Ability
•  Product and systems knowledge
•  Customer Service orientation
•  Inventory Control and warehouse experience
•  Parts Sales experience and business financials understanding