Receptionist (JHB) needed at FlySafair

Description

• Welcome and assist all visitors and employees in a professional and courteous manner;
• Operate the switchboard by efficiently receiving, screening, and directing incoming calls to the appropriate departments;
• Maintain a clean, organised, and professional reception area that reflects the company’s image and service standards;
• Coordinate outgoing deliveries and courier collections to ensure efficient communication flow;
• Create and issue access permits in accordance with FlySafair and ACSA security procedures;
• Facilitate the end-to-end ACSA permit application and renewal process for employees and contractors;
• Facilitate the issuing of crew cards to new and existing employees;
• Monitor upcoming permit expiries and perform timely reprints and distribution to all bases;
• Liaise with ACSA offices and internal departments to coordinate documentation, appointments, and approvals;
• Provide front-desk assistance and respond to queries related to access permits;
• Maintain and update the employee access permit database, ensuring all personnel details, photographs, access levels, and expiry dates are accurately recorded and kept current;
• Monitor and update the company vehicle logbook, ensuring accuracy and compliance with usage policies;
• Monitor the scheduling and administration of company car wash services;
• Provide general administrative support to the HR & Corporate Services team as required.

Requirements

• Grade 12 or Equivalent (Essential).
• Certificate or Diploma in Office Administration or related field (Advantageous).
• 1–2 years’ experience in a reception, front-office, Helpdesk or administrative support role (Essential).
• Experience within an Aviation, Corporate, or Customer-Service environment (Advantageous).
• Exposure to switchboard operations, visitor management systems, or access control processes (Advantageous).

Personal Attributes:

• Professional, courteous, and approachable demeanour.
• High integrity.
• Reliable and dependable.
• Positive attitude with a strong sense of responsibility.
• Team-oriented with a service-driven mindset