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Receptionist – Kokstad needed at HeroTel

Job title : Receptionist – Kokstad

Job Location : KwaZulu-Natal,

Deadline : April 05, 2024

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Key Performance Areas would include, but are not limited to:

  • Professionally answering and routing incoming telephone calls.
  • Welcoming, greeting and directing customers and visitors appropriately.
  • Attending to the needs of customers and visitors, to ensure a superb customer service experience.
  • Maintain the busy front desk/reception area as the face of the company.
  • Answer and direct phone calls to relevant departments.
  • Taking and passing on all messages to the relevant parties.
  • Organizing meeting rooms.
  • Administrative and general support to Management.
  • Handling all post and courier matters.
  • File documents correctly and keep files up to date.
  • Keep a neat and clean reception area by complying with procedures, rules, and regulations.

The successful candidate must have the following experience/skills:

  • Minimum of 2 years Receptionist experience.
  • MS Office proficiency.
  • Experience in providing quality customer service.
  • Reliable and focused.
  • Efficient communication with the entire team.
  • Shows problem solving skills.
  • Able to prioritize tasks according to their importance / urgency.
  • Able to manage time efficiently.
  • Is well-presented and neatly dressed.
  • Fluent in English and Afrikaans.
  • Able to follow instructions accurately and adequately.

Education Requirements:

  • Grade 12 or equivalent qualification at NQF Level 4.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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