Description

• Manage the reception area and switchboard, maintaining continuous coverage.
• Answer incoming calls promptly and courteously.
• Transfer calls to the required extensions and follow up on missed calls.
• Take and distribute messages to the relevant staff.
• Maintain office security by controlling access to the building.
• Welcome and assist all guests, maintain visitor logs, and coordinate refreshments when required.
• Locate and inform staff of visitors.
• Handle telephonic queries / enquiries.
• Screen and manage telephone calls for Executive Management.
• Manage boardroom bookings and appointments.
• Co-ordinate courier arrangements and attend to incoming mail, packages, and deliveries.
• Adhoc office duties.

Requirements

• Matric
• Minimum 2 years switchboard / reception experience
• Excellent communication skills
• Excellent interpersonal and customer service skills
• Computer literacy is essential
• Multitasking and time management skills with the ability to prioritise tasks
• Professional attitude and appearance
• Punctual with an excellent attendance history