Job Description

• The ideal team player will be responsible to ensure a professional reception function in order to deliver an effective service to external and internal customers and convey a positive image of the business

Requirements

• Grade 12 or NQF Level 4 equivalent.
• Minimum 1-2 experience in a similar role.
• Proficiency in Microsoft Office required.
• Hands-on experience with office equipment (e.g., scanners/ printers).
• Telephone etiquette experience.
• Customer service experience.
• Clear Criminal Record

Duties and Responsibilities

• Handel all incoming calls, take messages and direct to relevant personnel.
• First face of the business for customers, clients, and visitors to be directed to relevant departments.
• Notifying relevant personnel of visitor’s arrival.
• Directing visitors by maintaining employee and department directories.
• Keep a safe and clean reception area by complying with procedures, rules, and regulations (clean desk policy).
• Make appointments and keep a schedule for the use of the boardroom and meetings.
• Ensure that guests are always accompanied for safety purposes.
• Be an ambassador and a good team player.  

Skills Required

• Planning
• Multitasking and prioritizing
• Communication
• Good administration skills
• Good Communication skills