Regional Credit Control Manager – Cape Town needed at Fidelity Services Group
Job title : Regional Credit Control Manager – Cape Town
Job Location : Western Cape, Cape Town
Deadline : May 25, 2024
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Key responsibilities
- Manage department for billing cash allocations and collections aligned to support the overall organisational strategy
- Create a strategy around implementing change and continuous improvements
- Establish a culture and work environment within the department that is customer service focussed and focussed on process improvement
- Ensure proper control environment and compliance with applicable legislation including GAAP, Companies Act, Sarbanes Oxley, etc
- Develop and implements goals, policies, priorities and procedures related to reporting and processes within the debtors control environment and ensure that they are consistently applied.
- Train and development quality team
- Implement and manage effective debt management procedures wrt outstanding debts, debt write offs and debt collection
- Ensure Accuracy of National Customer database/records
- Ensure legal compliance and accurate record keeping
- Approve, monitor and maintain customer credit limits
- Manage and control existing customer account base to minimise credit risk of company
- Review and control new credit applications and propose credit to be granted
- Ensure Debtors and Sales Administration is performed effectively and timeously including authorisation of credit notes, processing of sales invoices and customer contracts timeously and accurately
- Dispute management – managing and responding to customer queries/disputes
- Generate appropriate daily, weekly and monthly reports on debtors
- Develop plans to improve Debtors Book
- Weekly analysis of credit notes to understand source and take action to reduce credit note quantity and value
- Determine the effectiveness of incentive schemes and recommend improvements where appropriate
- Creating strategy around implementing change and continuous improvements
- Liaise with relevant credit buro(s) and attorneys to manage the company’s credit book
- Generate appropriate daily, weekly and monthly reports on debtors
- Sign off and release credit notes as per DOA, analyse reasons and implement process improvements
- Master data management
Qualifications and experience:
- B Comm. degree or equivalent with specialization in finance
- Diploma in Credit Management Level 3 or equivalent
- Extensive knowledge of-applicable legislation
- 8-10 years’ experience in a Credit control department
- Experience in a centralized environment and system implementation will be advantageous
- Experience in Six Sigma/Lean/Process efficiencies will be advantageous
- Extensive experience in man
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now