Main responsibilities:

• Building relationships with key contacts (e.g. Operations & store managers) and providing customers with objective and trustworthy analysis of their business in order to ensure that customers carry an appropriate portfolio of Colgate products that receive optimal exposure at store level
• Conducting regular business reviews and follow-up on sales activity, new products, customer service, receivables, and claims
• Developing and executing customer plans that profitably increase sales volume, distribution and market share
• Working with logistics team to plan, analyze, and forecast customer(s) needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable
• Monitoring activity at store level and communicating competitive, category, and product (e.g. pricing, product assortment, promotion and placement) information impacting sales results to customer marketing and Customer management so that they can proactively respond with new strategies and tactics
• Tracking KPIs and taking action to improve performance

Required Qualifications:

• A Bachelor’s degree or NQF equivalent
• Minimum 5 years of experience in a similar role in an FMCG environment, Modern Trade/ Personal Care would be advantageous.
• Previous experience in managing a field sales team & 3rd party Sales Agents