Regional Sales Manager: Debtor Management needed at Nedbank

Job Purpose

• To deliver sales teams results through enabling and supporting the Relationship and Business Managers (Debtor Management and Rental Discounting) in Nedbank Debtor Management (NDM) in line with Nedbank’s strategy and agreed targets. The debtor management suite of products would include Invoice Discounting, Factoring, Cash Solutions/Single Invoice Discounting, Export Factoring and Trade Finance.

Job Responsibilities

• Grow and acquire the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships through sales staff.
• Provide product expertise by delivering Nedbank Debtor Management solutions in line with the Business and Commercial Banking strategy and budget.
• Manage budget costs within budgeting constraints.
• Set, allocate and review sales targets against performance.
• Build and maintain relationships with relevant stakeholders through meaningful engagement in various forms.
• Identify and meet stakeholder needs, including giving them regular feedback.
• Identify opportunities for collaboration.
• Ensure effective resource capacity and planning aligned to the needs of the business.
• Achieve clear accountability of team members.
• Ensure relevant processes and procedures are followed.
• Plan and monitor development by scheduling and tracking team progress against performance.
• Engage with the team and Identify additional training and development requirements.
• Identify opportunities for improvement.
• Ensure transformational targets are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys.
• Create a client service culture through various interventions.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Make recommendations for alternate improvements to the business by reviewing non-performing areas.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Manage the onboarding process of new employees.
• Manager poor performance in need, through coaching and then disciplinary processes.

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Relevant Bachelor Degree or Diploma.

Minimum Experience Level

• Minimum 5 – 6 years in a sales leadership role
• Understanding of the Debtor Management suite of products

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team