Repair Tendering Administrator needed at KONE

Job title : Repair Tendering Administrator

Job Location : Gauteng, Johannesburg

Deadline : May 23, 2024

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What will you do?

  • Agile support for New Equipment Business, Service Equipment Business & Modernization Business Sales activities.
  • Support customer communication and support for maintenance contracts both in preparation, renewal, and cancellation.
  • General administration supports and controls safety and site access documents of site personnel as requested by site managers and ensures that data is collected, delivered, and input.
  • Full business support with specific tasks not limited to scheduling plans and updating maintenance plans.
  • Take full ownership of customer queries forwarded from the first level and follow up with the field operations team to get a response.
  • Support technicians and supervisors in material-related requests (PR creation, check availability, and follow up on delivery).
  • Validation of repair sales leads and any missing information with the help of the maintenance team and/or Technical Helpdesk.
  • Proactively assist with and explain the tender document content and value to customers.
  • Point of contact for customer questions about the tender content, price level, discounts, and scheduling.
  • Manage the repair sales funnel and conduct reviews on targets in the sales funnel to make sure we reach our repair business target.

Are you the one?

  • 5 years of experience in a similar role with a strong focus on administration tasks.
  • A diploma or higher in Business/Finance will be advantageous.
  • Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
  • Excellent organizational skills – able to perform duties with minimal supervision.
  • Strong problem-solving, interpersonal, and relationship-building skills both internally and externally.
  • Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.
  • Excellent English language skills both spoken and written.

What do we offer?

  • Great dynamic team promoting a collaborative environment.
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
  • An engaging job with a position description and clear KPI targets.
  • Regular feedback through performance discussions.
  • Opportunities for individual development.
  • Mentoring and coaching programs.
  • Flexibility, trust, and respect.
  • Value-based culture, behaviors, and ethics.
  • Working for a successful multi-national organization

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now