Reservations Coordinator – Cape Town needed at G Adventures

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Job title : Reservations Coordinator – Cape Town

Job Location : Western Cape, Cape Town

Deadline : July 14, 2024

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Responsibilities

  • Brand and Region Agnostic (may be required to work across multiple regions/brands)
  • Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region
  • Administrative support for the Global Sales and Base Camp Operations teams (answer enquiries, handle tasks as required etc)
  • Ensure last minute booking requests and changes are handled and communicated efficiently.
  • Work on special projects as required.
  • Working closely with our Tour Ops team to ensure smooth operation of all tours and itineraries.
  • Working closely with the CEO (Tour leader) team to ensure trips run effortlessly and correct information is provided.
  • Supporting reservations & Flights manager (and others) to negotiate reduced cancellation charges from suppliers.
  • Assist finance department with invoice queries and related tasks.
  • Supporting the contract specialist with special requests and projects.
  • Working closely with the buying & contracting team to ensure that all rates and pricing is up to date on our internal systems.
  • Prompt response to phone calls, emails and monitoring of inboxes

Experience

  • 1+ years experience in the travel industry
  • Excellent Computer skills
  • Highly proficient in English both written and spoken
  • Familiarity with Travel Industry Practices
  • Customer Service
  • Excellent Attention to Detail, Well Organized
  • Excellent time management skills
  • Active Listening
  • Problem Solving/Complaint Resolution
  • Excellent Computer skills & understanding of new software
  • Telephone Skills
  • Word/Excel (and Google Sheets/Docs/Drive)
  • Must be a Team Player, self motivated and goal orientated.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!

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