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Retail Travel Specialist (DMC Inbound) needed at MPC Recruitment

Gauteng, Johannesburg Full Time Customer Service

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Job title : Retail Travel Specialist (DMC Inbound)

Job Location : Gauteng, Johannesburg

Deadline : February 16, 2025

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The role:

  • Design creative, tailored itineraries that exceed guest expectations.
  • Manage bookings end-to-end, from quotes to finalizing details, ensuring seamless execution.
  • Deliver exceptional service to direct guests, offering proactive solutions and showcasing your passion for travel.
  • Participate in rotational shifts and duties, ensuring round-the-clock care for our valued guests (07:00 – 15:30 & 09:30 – 18:00 shifts and Saturday, cellphone and public holiday duty on rotation).
  • Collaborate with colleagues to continually enhance processes and support during peak periods.

What You’ll Bring:

  • A minimum of 5 years of reservations experience, preferably in an inbound tour operating environment.
  • Comprehensive knowledge of African (specifically southern Africa) travel destinations and reservation systems (Tourplan experience is an advantage).
  • Exceptional communication, time management, and problem-solving skills.
  • A flexible, creative, and positive approach to challenges.
  • A strong commitment to providing outstanding guest experiences.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Customer Service  jobs
  • This job has expired!