Responsibilities:

• Maximize Revenue Incomes for Individual, Group and Conference business
• Implement weekly RevPro meetings with a directive on Revenue Strategies.  
• Discuss Sales Strategies with DoS and GM
• Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
• Analyse Market Conditions and Trends
• Analyse Business Opportunities
• Develop, execution and review an optimal revenue strategy
• Provide Education and training to Front Office, Reservation, and Sales
• Active role in Forecast and Budget creation and Sales and Marketing Plan
• Creation of a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel.
• Ensures all directions are followed at the request of Senior Management
• To manage the room inventory to maximize yield per available room
• To educate team members on local, Regional, and Corporate programs
• To analyse the impact of promotional programs
• Update and maintain all 3rd party websites on a daily basis
• Update and maintenance of GDS – TARS & Hotel Distribution
• Set daily selling hurdle and market rate to maximize yield
• Implement an upselling program
• Maintain communication of any changes to Senior management
• Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
• Competition analysis for all main reservation channels
• Recording turn-aways in PMS
• Update daily Pickup report
• Review of no-shows with DOSM and decision about charging fees
• Controlling all reservation movements for standard coding with direct feedback and monthly training on mistakes
• Ensure correct market segmentation of gained business