Division:

One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

Responsibilities:

• Perform day-to-day Group Risk pricing work
• Monitor ongoing profitability of existing client portfolio
• Management of vulnerable schemes
• Pricing and benefit design of large and/or complex Group Risk schemes
• Enable new business acquisition and profitable growth
• Determining terms of new business
• Review terms of existing business

Responsibilities (continuous):

• Building and maintaining client relationships through service excellence and communication
• Teamwork and collaboration with the quotes and revisions teams as well as other key service areas like sales, member management, claims and underwriting
• Negotiation with clients, brokers, reinsurers and internal stakeholders
• Training and development of various stakeholders on Group Risk products and processes
• Assistance in query and complaints resolution
• Provide technical support to clients, cross-functional teams and projects
• Perform data analysis relating to emerging claims experience
• Input into product design and risk management
• Coaching of junior staff
• Take responsibility for own development and crafting of a personal development plan
• Initiate and drive business transformation projects

Qualification and Experience:

• Matric  (tertiary qualification an advantage)
• At least 15 years’ experience within a Group Risk environment essential

Knowledge:

• Holistic knowledge of the Group Risk Industry
• Exceptional communication skills – both verbal and written
• Able to coach and upskill others
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Competencies:

• Demonstrate a business mindset
• Strong analytical ability and a critical thinker
• Enjoys working with people
• Socially confident and skilled at building and maintaining relationships
• Exceptional communication skills – both verbal and written
• Meticulous attention to detail
• Ability to motivate, develop and impart knowledge to others

Competencies (continues):

• Results focused and displays energy when performing tasks
• Ability to perform well under pressure
• Proficiency in Microsoft Office
• Able to manage self
• Willingness and ability coach/train others
• Proactive and a team player
• Ability to work on multiple clients, tasks and projects at once
• Demonstrates a winning mentality
• Competitive in nature
• Willing to travel