Qualifications, Experience and Knowledge

• 1-3 years of experience in financial services.
• 1-3 years of experience in risk management or auditing (internal/external).
• Familiarity with the financial services and insurance industry, including relevant regulations and laws.
• Understanding of IFRS, the Companies Act, and risk management principles.
• Degree in Risk Management, CA(SA), CFA, or a related field.

Responsibilities and Work Outputs

• Build strong relationships with stakeholders at all levels, including senior executives, to foster a risk-aware culture.
• Support department heads in growing their areas by providing risk guidance and ensuring compliance.
• Keep internal stakeholders informed about the risk profile and escalate important issues.
• Lead by example in fostering a culture of strong relationships, feedback, and excellent client service.
• Adapt to changing client needs and improve business processes based on feedback.
• Drive efficiency improvements, such as automation.
• Work closely with risk owners to manage and optimize risk processes from identification to reporting.
• Collaborate with the business to identify and mitigate key risks.
• Produce Risk reports highlighting areas of concern, opportunities and anything requiring further investigation for tabling at management and governance forums.
• Partner with the business to create proactive risk management plans.
• Regularly assess and monitor risks through interviews and self-assessments.
• Continuously monitor the department’s overall risk profile for a combined assurance view.
• Ensure the audit plan aligns with identified risks.
• Participate in internal group forums to ensure business is kept abreast of relevant risk events and initiatives, take note of key action points and follow-through to ensure execution.
• Identify and track internal and external risk trends.
• Access and prioritize relevant information from various sources to understand the broader risk environment.
• Strengthen relationships with key stakeholders to improve risk reporting and understanding.
• Coordinate combined assurance plans and monitor their execution.
• Contribute to the development and review of key risk management policies and frameworks.
• Manage the error process in the assigned department according to the defined framework.
• Ensure audit findings are closed out in the internal tracking system.
• Coordinate due diligence reviews of third-party relationships as needed.
• Focus on overseeing third-party service providers and their relationships.
• Provide ongoing monitoring and oversight of portfolio risks and activities.

Client Service

• Build and maintain relationships with clients and stakeholders.
• Meet service agreements to manage client expectations.
• Suggest ways to improve client service and fair treatment.

People

• Contribute to a culture that fosters strong relationships, open feedback, and excellent client service.
• Build and maintain effective working relationships with colleagues and stakeholders.
• Support and actively participate in change initiatives.
• Keep improving your professional, industry, and legal knowledge.
• Help drive innovation by developing, sharing, and applying new ideas.
• Take charge of your career growth.