Job title : RMB Client Administrator: Fulfilment
Job Location : Gauteng, Johannesburg
Deadline : July 27, 2024
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Job Description
To load and update client information on relevant systems and handle queries thereof
- Load and maintain Standard Settlement Instructions
- Load and amend Counterparties on non-integrated source systems
- Publish internal departments to SMART, Calypso and Murex
- Administer and manage allocated requests to create and map Portfolios
- Maintain Portfolios on required source systems
- Adhere to quality standards, turnaround times, company policies and procedures
- Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
- Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Identify and utilise opportunities to assess and improve own performance
- Contribute to teamwork and inclusivity within own team
- Hogan account opening experience
- BANCS experience
- Adhere to bank regulations
- Contribute to the overall effectiveness and success of the team
- Fulfilling client requests above set expectation and providing exceptional client/stakeholder experience
- Comply with procedures and processes contained on Nimbus.
- Agile and adapt to fast paced environment.
How to Apply for this Offer
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