Sales Manager – Knysna Job at Fidelity Services Group

Main purpose of the job:

• To achieve and exceed Branch sales targets as set by the business.

Qualification & experience:

• Matric.
• Previous sales management experience with a successful track record.
• Minimum of 5 years sales experience with a successful track record.
• Sales / Marketing degree or diploma

DUTIES:

Sales:

• In conjunction with the Branch Managers conduct sales projections per geographical area.
• Set sales and growth targets.
• Analyse sales figures and the provision of data information to enable management to take business decisions.
• Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
• Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
• Ensure debtors control in respect of new clients and installations are in place
• Handle client complaints.

Marketing:

• Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
• Give feedback from clients and consultants about products to the Technical department or suppliers.
• Analyse marketplace to establish needs.
• Assist in market research of any new product before the product is launched.
• Ensure that products are available at the right time at the right place.
• Ensure the lead times are in line with customer needs and demands.
• Formulate and implement pricing strategies for products and services.
• Ensure that pricing strategies deliver highest margin while optimising growth in clients
• Ensure that pricing strategies are in line with overall corporate and marketing plans.
• Formulate discounts and specials where appropriate.

Advertising and Promotions:

• Formulate and implement advertising objectives in line with corporate and marketing plans.
• Analyse industry and competitor advertising strategies.
• Control advertising budget.
• Liaise with advertising suppliers.
• Assess effectiveness of advertising.
• Formulate and implement promotion strategy and objectives.
• Conduct planning and execution of promotions.
• Ensure that material for a public relations exercise meet overall communication objectives.

Management:

• Compile, implement and control marketing plan and budget.
• Assist Client Service Department with the analysing of client complaints.
• Supply marketing related information to management team.
• Attend management meetings.
• Compile and implement policies and procedures.
• Compile and implement performance appraisal system.
• Conduct sales meeting.

Client Liaison:

• Assist with any problems or complaints.
• Give full feedback to clients when necessary.

Human Resources:

• Recruit and assist with the recruitment of new sales staff.
• Involved in disciplinary hearings.
• Identify training needs and arrange for training.

Job requirements & other attributes:

• Computer Literate (MS Office, advanced Excel, PowerPoint).

Competencies (Technical & Behavioural):

• Integrity and trust
• Drive for results
• Action orientated
• Business Acumen
• Attention to detail
• Managing through systems
• Time Management
• Strategic agility
• Problem solving
• Interpersonal savvy
• Customer Focus