Job title : Sales Manager (Medical Insurance and Gap Cover)
Job Location : KwaZulu-Natal, Durban
Deadline : November 30, 2024
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Overview of Key Responsibilities:
Sales Production and Resourcing within the Operational environment:
- Establish and communicate KPIs to all stakeholders monthly to meet business objectives.
- Collaborate with Recruitment to ensure optimal headcount and campaign resourcing, maximizing revenue.
- Partner with Training to create training plans for Team Leaders and Contact Centre Agents to enhance performance.
- Analyze people and data trends continuously to identify and resolve pinch points.
- Manage multiple business segments to drive outstanding outcomes.
Leading and Motivating a High-Performing Team:
- Develop and implement individual and team KPIs aligned with business goals.
- Guide Sales Managers and Team Leaders to boost performance and achieve production targets.
- Coach and mentor direct reports to foster growth and excellence.
- Plan, direct, supervise, and coordinate activities to maintain a high-performance culture.
- Cultivate motivation through focused incentives, celebrations, and regular communication.
- Micro-manage the end-to-end process for optimal results.
- Client Relationship Management with internal and external stakeholders.
- Communicate and manage changes to create a positive impact.
- Manage all financial components with the view of Revenue Generation.
- Analysis and reporting to support informed decision-making.
- Ensure compliance with all relevant legal and regulatory requirements.
Minimum Requirements:
- Matric qualification is essential; a related degree/diploma is advantageous.
- RE and FAIS required
- At least 5 years sales management experience in GAP cover, Medical Insurance, Medical Aid, etc.
- Prior experience in short-term insurance within a call centre environment, overseeing a team of team leaders and sales agents is essential.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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