Sales Representative needed at CFAO

Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Cold-calling and canvassing for new business.
• Completing call sheets – submitted on a weekly basis.
• Answer customers’ questions about product ranges, prices, availability, product uses, and credit terms.
• Quote prices, credit terms and complete and submit tender documentation promptly.
• Emphasize product features based on analyzes of customers’ needs, and on technical knowledge of product capabilities and limitations.
• Negotiate prices and terms of sales and service agreements.
• Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed.
• Maintain customer records, using automated systems.
• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations.
• Collaborate with colleagues to exchange information, eg selling strategies, marketing information, etc.
• Prepare sales presentations and proposals that explain product specifications and applications.
• Demonstrate and explain the operation and use of products.
• Provide customers with ongoing technical support.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information relating to purchased products.
• Attend sales and trade meetings and read related publications in order to obtain information about market conditions, business trends, and industry developments.
• Overall responsibility to set and accept accountability to achieve sales, growth, and profitability targets in an assigned sales territory; plan, prepare, submit and ensure achievement of New Equipment Sales targets for sales territory assigned.
• Overall responsibility to meet new sales growth / market share increase objectives; responsible to analyze, prepare and successfully implement strategy to target and convert opposition accounts.
• Overall responsibility to ensure quality of customer interaction and service (develop and implement strategy to ensure proper / scheduled cover of sales territory assigned by self, developing