Sales Supervisor – Mokopane needed at Pepkor Speciality

Qualifications

• Grade 12 / Matric
• Further qualifications related to retail / business will be an advantage

Knowledge, Skills and Experience

• Minimum of 3 years’ experience as a Senior Sales Assistant in the retail sector.
• Fluent in English (Written and Verbal).
• Excellent Communication skills.
• A strong logical thinking and analytical ability.
• Has a high energy level and is performance-driven.
• Computer Literate and Numeracy skills.
• Strong leadership and organisational abilities.
• Outstanding customer care skills, the ability to interact and communicate with customers.
• Very good record of attendance and punctuality.
• Ability to work independently, as well as be a team player.

Key Responsibilities

• The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Ensure store standards are maintained and willingness to take initiative if the job needs to be done.
• Supervise and motivate staff to ensure that daily targets are met.
• Coach and support new and existing Sales Associates.
• The ability to manage the store in the absence of the Store Manager.
• Ensure all employees adhere to company’s policies and guidelines.
• Ensuring that stock losses are under the bench mark
• Admin standards are met.
• Keeping updated with the latest trends in terms of stock coming in (unpacking process).
• Opening and Closing of the store.
• Act as our store’s representative and set an example for all our staff.