Job title : Salesforce Functional Analyst
Job Location : Gauteng, Johannesburg
Deadline : November 11, 2024
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Qualifications /Certifications required:
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud (desirable)
- Salesforce Certified Service Cloud (desirable)
- Salesforce Certified Community Cloud (desirable)
- Certified Agile Practitioner (optional)
- Salesforce Accredited Financial Services Cloud (optional)
- Salesforce Certified Business Analyst (optional)
Experience required:
- Experience in full cycle software development
- Experience with Salesforce configurations
- Background in CRM process design and implementation
- Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth Management)
- Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
Responsibilities of role:
Development of client solutions:
- Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology.
- Assist discovery & design workshops to identify client requirements.
- Designing and/or Reviewing of Salesforce solutions to meet client requirements.
- Inputting into the estimation of engagements in discovery, pre-build and in-build phases.
- Managing your build of Salesforce solutions using configuration.
- Responsibility for the quality and timeliness of your build deliverables.
- Ability to perform Customisation of Salesforce using Configuration.
- Facilitating End User Training and other user adoption activity.
- Work in an agile culture and work in a high performance driven environment
- Help identify and maintain client and stakeholder relationships.
- Recommend new features and improvements to optimize and increase use of the client’s platform.
- Provide technical specifications and help maintain overall documentation for the business.
- Adhere to and promote best practices, and design the guidelines.
Commercial
- Supporting Pre-sales during development of new business with new or existing clients
- Support the production of proposals & working with wider teams to present proposals
- Assist in the review of proposals during the pre-sales process to ensure proposal accuracy
- Working with the commercial teams to ensure a smooth handover in to Delivery processes
- Ability to work with engagement leadership to ensure accurate and achievable resourcing planning
General
- Maintain certification in selected salesforce products
- Maintain and improve internal team skills, processes and ways of working.
- Help mentor and coach other colleagues.
- Participate in the PwC culture, practices and teams.
Desirable skill sets include:
- Strong presentation and communication skills
- Strong aptitude; logical and analytical ability
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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