REQUIREMENTS :

• Grade 12 or relevant qualification. Language skills and ability to communicate well with people at different levels and from different backgrounds. Knowledge on the relevant legislation/ policies/ prescripts and procedures in the public services.
• Computer competency (MS Word, Excel, Outlook, PowerPoint and emails). Communication skills (Written and Verbal), Problem analysis and decision making. Interpersonal relations, good telephone etiquette, organisational skills and high level of reliability. Ability to work under pressure, planning and organising. Ability.  

DUTIES :

• Provides a Secretarial or receptionist support service to the Manager. Receives telephone calls and refers the calls to the correct role players if not meant the relevant manager. Records appointments and events in the diary of the manager, type documents for the manager and other staff within the Unit on a word processor. Provide a clerical support service to the manager.
• Liaise with travel agencies to make travel arrangements. Arranges meetings and events for the Manager and the staff in the Unit. Identifies venues, invites role players, organises refreshments and sets up schedules for meetings and events. Process travel and subsistence claims for the Unit.
• Records basic minutes of the meetings of the manager where required. Drafts routine correspondence and reports, filling of documents for the manager and the Unit where required. Administers leave registers and telephone accounts. Receives records and distributes all incoming and outgoing documents.
• Handles the procurement of standard items like stationary, refreshments etc. Remains up to date with regard to prescripts/policies and procedures applicable to her/his work terrain to ensure efficient and effective support to the manager.