Job Description

Key Responsibilities:

• Cybersecurity event monitoring and analysis.
• Services monitored will include, but are not limited to, SIEM, IDS/IPS, firewall, web application firewall, data loss prevention (OLP), DAM, ePO.
• Correlation and notification of security events to the appropriate level 2 security analyst or incident response personnel or relevant sources to determine increased risk to the enterprise.
• Recognize potential successful and unsuccessful intrusion attempts and compromises through review and analysis of relevant event details and summary information.
• Monitor that all security tools are functioning properly.
• Check external feedback from other teams on a daily basis and implement the results effectively
• Obtain feedback from the shift team on a weekly basis and assist where possible to address points of frustration.
• Update inaccurate documents in the knowledge base and add missing ones when necessary.
• Manages escalations effectively, ensuring that a minimum number of duplicate escalations are created.

Key Qualifications and Experience:

• Degree in Information Technology, Computer Science or other relevant field of study.
• 1 – 2 years in Security Operations, Cybersecurity or other relevant work experience.(Additional experience may be required in the absence of the preferred qualification / certification).