Senior Billing and Collections Clerk needed at Faircape Group

• Are you ready to grow your career within a dynamic and fast-paced environment? We’re expanding our Finance team and looking for a Senior Billing and Collections Clerk who is passionate, detail-oriented, and eager to contribute to a thriving organisation that operates across multiple industries – especially healthcare.

What We Offer:

• Quarterly performance bonuses – Your results are rewarded.
• Long service leave – We value and reward loyalty.
• Onsite Barista – Free coffee to keep you energised ☕
• Subsidised vending machine snacks – Quick, affordable treats on demand.
• Discounted internet (ISP) packages – Stay connected for less.
• Flexible working hours (07:00 – 18:00) – Find your ideal work-life balance.
• Subsidised parking – Hassle-free commuting.

Key Responsibilities:

• Issue invoices promptly and accurately for timely payments.
• Manage payment receipts, reconciliations, and account updates.
• Follow up on overdue accounts and resolve outstanding balances.
• Maintain accurate customer records and respond to billing queries.
• Liaise with clients to negotiate and secure payment settlements.
• Draft formal communications for late payments and bad debt handling.
• Process corrections and manage handovers for collections when necessary.

Requirements: 

Qualifications:

• Financial qualification (advantageous)
• Experience and Knowledge:
• Proven experience in a simila role 
• Experience in Xero would be an advantage
• Excellent Excell skills 

Skills & Attributes:

• Experience in high-volume billing and collections
• Strong background in debtors, invoicing, and AR processes
• Healthcare billing experience highly advantageous
• Familiarity with Xero and Google Drive/Sheets/Docs
• Exceptional attention to detail and reconciliation accuracy
• Ability to work independently and within a collaborative team
• Effective problem-solving and communication skills

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record