Job Purpose

The Business Analyst is the key liaison between the commercial and development teams ensuring the successful delivery and ongoing evolution of the PaySpace product. The Snr Business Analyst is entrusted with accurately documenting requirements and acceptance criteria at multiple levels of detail, for a program of work or a specific project. The main objective of the Snr Business Analyst is to ensure that all features and enhancements are designed to provide the most value to our customers, with the least amount of development effort.

Duties and Responsibilities

• Participate in deep dive sessions with commercial subject matter experts as a means to elicit business logic.
• Responsible for written requirements specifications from initial creation, through change management and solution delivery.
• Accurately document user stories on Azure DevOps for the various development teams detailing the solution to be developed.
• Closely work with the development team to conceptualize and design the best possible solutions technically and functionally.
• Attend grooming sessions and daily stand-ups to collaborate with the development team where challenges arise and provide the team with the expected behaviour from a user’s perspective.
• Ensure the enablement of a smooth transition and maintenance of the solution into production, working with internal team members and facilitating change requests with the broader team using a defined change management process.
• Provide input into the functional design of a solution.
• Provide consultative expertise (Internal & External)
• Become a PaySpace system black belt ensuring that you are up to date and fully understand the workings of each module.
• Collaborate with other Senior Business Analysts and developers to develop standard operating procedures and processes specific to the PaySpace environment.
• Serve and support the business as the functional point of contact for the solution during design and development, working through data and design questions/issues as they arise.
• Work closely with the Quality Assurance team on story definition and execution of a test plan, which will include internal testing and user acceptance testing.
• Develop and deliver cross-training and knowledge sharing.
• Information Security
• Understand their role within the organisation from an information security perspective and commit to protecting the organisation’s security information assets.
• Self- development
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
• Prepare personal development plans in conjunction with Manager and implement in line with business requirements.
• Teamwork
• Ensures teamwork to achieve shared goals.

Requirements

Qualifications and Experience:

• 10+ years’ experience as a Systems Business Analyst
• Formal certification in Business Analysis
• Experience working with software using .Net framework is required.
• Experience in payroll or financial software is advantageous.
• Experience in designing wireframes and/or prototypes.
• Experience working cross-functionally and with remote team members.

Skills

• Technical understanding
• Ability to apply logical thinking.
• Critical listening and thinking skills.
• Data analysis
• Strong attention to detail
• Good communication skills (written and oral)
• Ability to identify and work with others to arrive at creative solutions that are not readily apparent
• and to turn unclear facts into logical patterns and concepts.
• Software skills and experience
• Azure DevOps & .NET
• Any wireframe or prototype applications
• MS SQL
• MS Office suite