Role Purpose:

• Works autonomously and acts as a senior providing professional advice, managing and/or coordinating the work of others. Maintains the status of the project and monitors the activities of team members, leading Business Analysis projects using available frameworks and tools and establishing project plans with on-time and on-budget project goals.

Responsibilities

• Leads multiple phases of technical areas within a project and/or multiple small projects of moderate scope and sometimes complex assignments, responsible for a certain area and conditions.
• Applies standards and methodologies. Provides expertise and support on use of methods and tools. Able to synthesise large amounts of information and identify logical business applications.Develops service models and prototypes and creates and implements customer feedback mechanisms.
• Responsible for needs analysis, task planning, process/data analysis and modelling and/or logical database design with relational databases.
• Identifies and assesses risks to the success of the project. Agrees the project approach with stakeholders, and prepares realistic plans (including quality, risk and communications plans) and tracking activities against the project schedule, managing stakeholder involvement as appropriate.
• Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, identifying potential benefits and available options for consideration.
• Sets up project files, compiles and distributes reports. Provides guidance on procedures, processes, tools and techniques.
• Maps full business processes and implements solutions for technological and process improvements within the context of overall business processes.
• Identifies relationships and linkages with data. Anticipates issues and identifies root causes and effects.
• Elicits and discovers requirements from key business stakeholders and selects appropriate techniques for the elicitation of detailed requirements.
• Develops a network to support and add value to client engagements including company, clients and external professional networks.
• Provides inputs on effort estimation.
• Handles training and builds competency within the vertical practice.
• Supports developing domain reusable assets – repositories, utilities, etc.

Qualifications
Essential:

• Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
• Additional course or certification in Business Analysis

Desirable:

• Project Management qualification.
• Management qualification or relevant years of experience.

Experience
General:

• Has achieved trusted advisor status at a senior level with the client.
• Excellent client-facing skills, takes time to establish underlying needs of client beyond those initially expressed.
• Has an innovative approach, develops new approaches to improve or replace existing procedures or systems.
• Excellent communication skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives.

Technical:

• Intermediate theoretical knowledge in business analysis methodologies. Has awareness of new and emerging technologies and developments.
• Has good applications/technology knowledge, building on specialist domain knowledge and has practical experience of and is proficient with business analysis tools and frameworks required to deliver.
• Strong understanding of the business analysis lifecycle, including requirements elicitation, structured analysis, stakeholder management and user case definition.
• Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality.
• Experience in being responsible for directing and monitoring the work of team members and providing guidance and training to enable others.
• Highly proficient in MS Excel, PowerPoint and Word.
• Experience with iterative development process and object-oriented, multi-platform projects.
• Experience in all phases of software development and/or package selection.
• Knowledge of systems flows, engineering documentation, tools and architecture concepts required.
• Experience of using recommended project control solutions for planning, scheduling and tracking.
• Is skilled at co-ordinating the information gathering and reporting process, reviewing trends and comparing to expectations.

Management:

• Good people leading skills, with experience of introducing and building ways in which people can learn from each other. Encourages mentoring and the transfer of knowledge by designing and delivering learning interventions.
• Renowned as an effective coach and sounding board.
• Experience in leading and managing others, offering the appropriate balance of supervision and empowerment.
• Good self management. Takes on high commitments and works to achieve results. Keeps momentum going over time despite setbacks, showing resilience in the face of challenges,
• looking for ways to beat previous standards.
• Experience in managing upwards with multiple people, gaining their trust quickly.

Budget:

• Ability to manage own expenses and ensure adherence of others to the expense policy.
• No specific budget assigned.