Job Expired

Senior Clerk: Branch Administration (Pretoria North) needed at AVBOB South Africa

Job title : Senior Clerk: Branch Administration (Pretoria North)

Job Location : Gauteng, Pretoria

Deadline : April 08, 2024

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  • General reception duties to welcome clients
  • Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department
  • Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
  • Communicate entire processes and or delays and system problems to waiting clients
  • General claims, policy services and premium administrative duties relating to client’s policies
  • Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
  • Prepare cash for daily banking at the finance department
  • Referral of new business to the relevant consultant
  • Handle all fraud allegations and complaints
  • Monthly and weekly statistics report writing
  • General office duties


  • Grade 12
  • Category B FAIS accredited (140 Long Term Insurance Credits)
  • A suitable industry entry qualification within the requirements of the Financial Services Board
  • Comply with FAIS legislation for registration as Fit and Proper individuals:
  • Applications who entered the industry as follows:
  • From years 2004 2007 requires 30 credits on NQF 4 obtained by 31 December 200
  • From years 2008 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS  recognised qualification obtained by 31 December 2013
  • All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
  • Clear ITC
  • Clear criminal record
  • RE 5 certificate
  • Knowledge of and experience in Life Assurance industry, preferably in a Client Service/Policy maintenance environment of at least two to three (2 3) years
  • 2 – 3 years’ administrative experience
  • Experience in AVBOB production system will be an advantage

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!