What the day will look like

• Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the Aon SA strategy
• Responsible for leading, developing and improving the day to day client relationship for high premium clients and within the scheme
• Responsible for a portfolio of client accounts and manages and co-ordinates all related activities including building a “client profile” of risks and needs analysis
• Structures an insurance programme to meet these needs including producing client documentation, leading or contributing to renewal meetings and leading or contributing to fee negotiation
• Responsible for leading the tender processes (where applicable) within the area of specialty
• Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation
• Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities
• Responsible for compliant dealings with clients
• Upholds development of new business either with existing or new clients – spots opportunities for increasing revenue and follows up appropriately
• Co-Ordinate teams of Client Service Advisors/ Client Managers to ensure client service standards are met
• Responsible for managing financials for a portfolio of clients and/ or for area of specialty
• Responsible for all technical advice and/ or related training within the area of specialty

Skills and experience that will lead to success

Qualifications.

• A minimum of Grade 12 or equivalent
• A Bachelor’s degree is preferable
• Must be registered as a representative with the FSCA in terms of the FAIS Act
• Must be registered as an associate with the IISA

Knowledge.

• Excellent knowledge of policy wordings.
• A comprehensive knowledge of the South African and international short-term insurance markets.
• An in-depth strategic knowledge of industry and business strategies and company goals.
• Computer literacy with advanced know-how in MS Word and Excel.
• A working knowledge of risk management methodologies.
• Good knowledge of the legislative framework governing the industry.
• Have knowledge of underwriting and claims administration / management – including the handling of complex claims

Experience.

• Have a minimum of 10 years’ experience in a similar or related role.
• Have experience in budgets, forecasts and financial planning
• Have a proven track record in the provision of risk management and
• insurance solutions across the full spectrum of the business enterprises in South Africa