Key accountabilities and decision ownership [max 5]: 

• Ensure 100% of all KPI targets are met in line with C&R policies
• To minimize bad debt 
• To ensure query resolution 
• To follow up on non-payments 
• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers 
• Ensure monthly billing and reports are sent out timeously 
• Manage speedy dispute resolution 
• Daily coding of the bank statement
• To maintain and continue building relationships with customers 
• Attend client meetings when required 
• Ensure that all collection targets and KPI’s are met 
• Allocation of client payments 
• Risk management 
• Approval of new business for existing clients

Core competencies, knowledge and experience [max 5]: 

Job Knowledge: 

• Corporate credit
• Intensive reconciliation and allocation on large accounts large book values in excess of 80 million 
• MS Excel advanced 
• Eppix 
• Converged Business knowledge 
• Microsoft office 
• Morpheus II 

Job Related Skills:

• Interpersonal skills 
• Negotiation skills (ability to liaise with CEO’s, FM’s and IT Managers, EHODS & exec Heads Local & international) 
• Excellent communication skills 
• Driver’s license essential (own Car) 
• Attention to detail 
• Analytical and investigative mind 
• Must be able to perform complex account reconciliation