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Senior Customer Care Officer needed at eThekwini Municipality

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Job title : Senior Customer Care Officer

Job Location : KwaZulu-Natal, Durban

Deadline : April 25, 2025

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Key Responsibility Areas

  • Oversees the efficient and effective performance of a designated one stop shop.
  • Responsible to supervise and monitor the performance at satellite centres.
  • Compiles annual estimates for capital and operational needs in conjunction with the Manager.
  • Monitors and controls expenditure within the units approved estimates.
  • Interacts with relevant stakeholders.
  • Deals with disciplinary and grievance issues.
  • Attends to related tasks.

Essential Requirements

  • Diploma (NQF Level 6) in the Administrative field.
  • Valid motor vehicle driving license.
  • 4 years relevant experience in customer and client care.
  • Computer Literacy.

Preferred Requirements

  • Degree (NQF Level 7) in the Administrative field.
  • 5 Years relevant experience.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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